Frequently Asked Questions

Find answers to common questions about PicSwipe

Photo Management

Why aren't my photos being deleted from my camera roll when I swipe?

You must complete an entire month of photos before they can be permanently deleted from your camera roll. This safety feature ensures you don't accidentally lose important photos. However, premium users can access the PhotoBin at any time to manage their deleted photos immediately.

What is the PhotoBin?

The PhotoBin is a safety feature where photos go when you swipe left to delete them. Instead of being permanently removed immediately, they're moved to the PhotoBin where you can review them and either restore them to your library or delete them permanently. This gives you a second chance to recover photos you might have deleted by mistake.

How does the monthly completion requirement work?

PicSwipe organizes your photos by month and year. To permanently delete photos from a specific month, you need to review all photos in that month first. This ensures you've had a chance to see every photo before any are permanently removed from your device.

Premium Features

What do I get with a premium subscription?

Premium users get instant access to the PhotoBin, allowing you to manage deleted photos immediately without waiting to complete an entire month. Premium also includes advanced organization features and priority support.

How do I subscribe to premium?

You can subscribe to premium directly through the app. Subscriptions are processed through Apple's App Store, and you'll be charged according to your selected plan. You can manage your subscription through your Apple ID settings.

Privacy & Security

Are my photos uploaded to your servers?

No, absolutely not. All photo processing happens directly on your device. Your photos never leave your phone and are not uploaded to our servers or any cloud service. This ensures complete privacy and security of your personal photos.

Can I revoke photo access permissions?

Yes, you can grant or revoke photo library access at any time through iOS Settings > Privacy & Security > Photos. If you revoke access, PicSwipe won't be able to display or manage your photos until you grant permission again.

Technical Support

What if the app crashes or doesn't work properly?

If you experience crashes or technical issues, try restarting the app or your device. If problems persist, please contact us at ezappsllc@proton.me with details about the issue and your device model.

Does PicSwipe work with all photo formats?

PicSwipe works with standard photo formats including JPEG, HEIC, PNG, and most other formats supported by iOS. Videos are not currently supported for swiping, but they may be included in future updates.

How much storage space does PicSwipe use?

PicSwipe itself uses minimal storage space. The app doesn't store copies of your photos - it only displays and organizes the photos already on your device. The PhotoBin may use some additional space for temporarily storing deleted photos.

Getting Started

How do I start using PicSwipe?

After downloading the app, grant photo library access when prompted. PicSwipe will automatically organize your photos by month and year. Start swiping right to keep photos you want and left to delete photos you don't need. Remember, deleted photos go to the PhotoBin first for safety.

Can I use PicSwipe without an internet connection?

Yes! PicSwipe works completely offline. Since all photo processing happens on your device, you don't need an internet connection to organize and manage your photos. Internet is only required for app updates and subscription management.

Still Have Questions?

If you can't find the answer you're looking for, please don't hesitate to contact us at ezappsllc@proton.me. We're here to help and typically respond within 24 hours.

This FAQ is updated regularly. Last updated: August 26, 2025